a. In General: We will primarily collect and use your Personal Data to administer our business activities, including providing product or service offerings to you. We will also use certain types of Personal Data to enhance the operation of our Website, improve our internal marketing and promotional efforts, statistically analyze Website use, improve our product and service offerings, and customize our Website’s content, layout, and services. We may use Personal Data to deliver information to you and to contact you regarding administrative notices. We may also use your Personal Data to resolve disputes, troubleshoot problems and enforce our agreements with you, including our Terms and Conditions, and this Privacy Policy. We may use your IP address to diagnose problems with our servers, software, to administer our Website and to gather demographic information.
We also collect and use certain Aggregate Information. For example, we may collect and use aggregated IP addresses, Uniform Resource Locators (URLs), browser identification or other software information, etc. to diagnose problems with our servers or software, to administer our Website. We may also collect and use demographic information for marketing analysis.
b. When You Visit Our Website: When you visit or access our Website using a computer, mobile device, etc. (collectively, “Computer”), we may automatically collect and process certain Personal Data about you including (but not limited to) :
Location data
Internet Protocol (“IP”) address
Other identifiable information collected through Cookies (as explained below)
Usage data
We may also automatically collect and process certain Aggregate Information about you including:
The Website’s Uniform Resource Locator (“URL”) that points to the site you just came from, which URL you go to after visiting our Website
What browser or other software you are using
General location data (e.g., zip code)
We collect and use (for instance, process) this Personal Data and Aggregate Information to better provide you with the content of our Website, including providing you with a better website experience and preparing website statistics, and to provide our Services related to the Website.
c. When You Provide Information to Us: We may require you to provide certain information including Personal Data and Aggregate Information to us when you elect to purchase products or Services from our Website or when you use Services available through or related to the Website. We may receive this Personal Data and Aggregate Information from you through the Website, through other software, by phone, email, or mail etc.
For example, you may provide information to us by doing one or more of the following:
d. Creating or Using a Member Account: Kevin Murphy Group may from time to time offer certain Services to users who have created a member account with Kevin Murphy Group using it platforms, such as the opportunity for accessing previous purchases and status on current purchases, receiving special promotions etc. Other Services we may provide that require a member account include services related to the platform, such as writing articles, uploading pictures etc.
When you create a member account, or use Services that require a member account, we may collect and process Personal Data about you including:
Your name (first and last)
A nickname, username, or alias, if provided
Password
Your email address
Your mailing address (street name, city or town name, and zip code)
Your telephone number(s)
Location data
Your picture, if provided
Information about products you used or purchased
Content you submit, post or access (comments, reviews, articles, pictures, etc.)
Your Internet Protocol (“IP”) address. We may also collect and process Aggregate Information about you including:
Your age, if you provide it
Your gender, if you provide it
Your general interests, if you provide it
We collect and use (for instance, process) this Personal Data and Aggregate Information to provide you access to our platform and give you the possibility to use available features in our platform, such as the possibility to connect and chat with other users, view content, etc.
e. Purchasing a Product or Service from Kevin Murphy Group: You can request information from us about a product, or purchase a product or Service from us, with or without creating a member account on Kevin Murphy site. In either case, we may collect and process Personal Data about you including:
Your name
Your email address
Your mailing address (including zip code)
Your telephone number(s)
Location data
Payment information (such as credit card information)
Session duration
Product preferences
Source information
On site search history
We collect and use (for instance, process) this Personal Data to respond to your request, to provide you with the requested product or service under an agreement between you and Kevin Murphy Group, to comply with our record keeping obligations under the relevant accounting and financial standards that apply to a retail transaction by Kevin Murphy Group and a customer and to otherwise enhance the user experience through our Website.
f. Sending Us a Question or Feedback: If you submit a question or feedback related to Kevin Murphy Group’s products or Services to us (for instance, to customer support), we may collect and process Personal Data included in your question or feedback, and any other Personal Data of relevance to the question or feedback, including:
Your name
Your email address
Your mailing address (including zip code)
Your telephone number(s)
Other Personal Data you may include in the question or feedback
We collect and use (for instance, process) this Personal Data to provide customer support, to improve our products and services, and to promote our products and services.
g. Subscribing to Our Newsletter: If you subscribe to our newsletter, we may collect and process Personal Data including:
Your name
Your email address
Country
Favorite Salon
We collect and use (for instance, process) this Personal Data to provide you with our newsletters, and to otherwise enhance the user experience through our Website. You can unsubscribe to our Newsletter at any time, by following the ‘link’ to unsubscribe in our Newsletter.
h. Information that We Collect from Other Sources: We may also collect and process Personal Data and Aggregate Information that we receive from other sources, such as Service Providers (as described below). We may combine this collected information with the other information that we collect as described above. We collect and process this information for the purposes of enhance the user experience through our Website or marketing.
i. Additional Information That We Generate: In addition to the above, we may process Personal Data and Aggregate Information that we collect in the ways described above, for the purposes of better understanding our customers, to ensure that our customers receive relevant marketing, promotion, offers etc. and to enable to continuously improve our website, products and relationships with our customers.
Additionally, this processing may result in the generation of additional information, including Personal Data and/or Aggregate Information. We may collect and use (for instance, process) this additional information to improve our services, products and communication with our customers. For example, we may process the additional information for customer segmentation and analysis.